Data Handling | Vostego

Data Categories

Account data: identity and authentication-related profile data.
Service usage data: interaction and feature usage needed to operate and improve services.
Operational telemetry: logs and monitoring data for reliability and security operations.

For legal policy terms and regional rights language, see the Privacy Policy.

<section>
  <h2>Storage and Protection</h2>
  <ul>
    <li>Data is stored in managed infrastructure with environment-scoped controls.</li>
    <li>Secrets are handled through encrypted secret management workflows.</li>
    <li>Production and test email paths are separated; test mail tooling is not intended for public exposure.</li>
  </ul>
</section>

<section>
  <h2>Retention and Deletion</h2>
  <ul>
    <li>Data is retained for service operation, legal obligations, and operational safety requirements.</li>
    <li>Customers can request account and personal data deletion through our privacy channel.</li>
    <li>Operational logs are retained according to internal retention controls and policy requirements.</li>
  </ul>
  <p>
    To submit deletion or access requests, contact
    <a href="mailto:privacy@vostego.com">privacy@vostego.com</a>.
  </p>
</section>

<section>
  <h2>Data Processing Boundaries</h2>
  <ul>
    <li>Access to customer data is limited to authorized operational and support contexts.</li>
    <li>Customer data is processed for service delivery, support, and security operations.</li>
    <li>We do not publish sensitive implementation details in public documentation.</li>
  </ul>
</section>